Customer experience is the core of any business’s success or failure. Whether it be an online retail store or service related company, you have to focus on one and only one thing – i.e. friendly, smooth and uninterrupted customer support. Especially, when it comes to present scenario, where customer expectations are infinite, companies have to be vigilant in order to stay competitive.
For this purpose, the majority of companies are opting for AI chatbot solutions. These chatbots are somehow dominating the mobile apps and according to Gartner’s Report, by 2020, 85% of customer interactions will be managed without human involvement.
If you have made up your mind to invest in chatbot, then have a look at some of the top chatbot development companies you can pick from. Let’s get started.
1. ScienceSoft
ScienceSoft is an experienced provider of end-to-end software development services, including AI- and data science-powered applications, which was established in 1989. ScienceSoft offers custom chatbot solutions, as well as chatbots working via Telegram, Slack, Viber, Facebook, Skype, and Twitter. Among the highlights of ScienceSoft’s bots are max human-like conversations and algorithms to handle complex or unexpected phrases.
2. OCDLab
OCDLab helps you improve business processes by offering bot solutions that are self-evolving, intuitive and engaging without any downtime. The company offers regular updates and support in order to remove bugs, resolve issues and ensure a seamless experience.
The chatbot developed by OCDLab features self-evolving NLP and learning, bot training, personalization, voice integration and multilingual support. Moreover, it can be integrated with third-party APIs such as weather and geolocation.
3. IQVIS
A Silicon Valley-based software Development Company, IQVIS helps in developing custom chatbots that cater to your business needs. The team of engineers and software developers helps build chatbots across various platforms including Microsoft bot Framework, Slack, Facebook, and others.
The company over the past 10 years have helped companies to achieve their business goals that are smart, scalable and flexible. Whether you are looking for uninterrupted customer service through chatbots, user engagement or integration of conversational chatbots on your E-commerce store, the company can contribute to providing solutions that help in achieving your goal.
4. Ziffity
Ziffity offering services across the globe including Europe, South East Asia, and the USA, develop chatbots for businesses from scratch. From retail to healthcare and eCommerce to banking, the company has wide experience in offering chatbot solutions to companies across different industries. The team at Ziffity leverage their past learnings to continuously improve chatbot development services and serve clients across various industries.
5. Hidden Brains
Hidden Brains, an IT consulting and solution provider started its services in 2003. It offers chatbot development services to transform the way business collaborate with clients and streamline interactions.
Powered by Machine Learning Technologies, Artificial Intelligence, and NLP, Hidden Brains offer comprehensive chatbot solutions for kik, Facebook, Slack, and Twitter. No matter, whether you are looking for IVR bots, text bots, messaging bots or online chat, the company provide unique services customized to meet your specific business needs.
6. Openxcell
Openxcell builds Facebook messenger bots that can communicate with customers on all channels including a website, mobile app or a closed communication platform. Telegram, Facebook, and Slack are the major platforms for which Openxcell develops chatbots.
Openxcell has deep expertise in technologies that assist in bot development process. The company holds great expertise in Telegram bot development, Slack Bot Development and Facebook bot development tailored to client’s business needs.
7. Chatfuel
Chatfuel started its bot building services back in 2015. The company has worked for several big and renowned brands including HTC, Just Eat and Adidas to empower them with chatbots. The goal of the company is to serve everyone with the tools and knowledge to launch their conversational bots in order to enhance their business processes. Moreover, it develops a compassionate environment and community to support everyone including bot builders, users or service industries.
8. Clover Infotech
With so many companies to offer chatbot development solutions, Clover Infotech has also gained immense popularity with services spanning over two decades. The company helps in building chatbots on various platforms including kik, Motion.ai, Chatscripts and oracle. It offers companies to help develop chatbots from scratch, starting from ideation to integration of chatbot with messenger apps like Telegram, Slack, and Skype.
9. MindBowser
Mindbowser is also one of the leading chatbot development companies helping companies deploy the Messaging as a Platform (MAAP) model with tailored chatbot solutions. It has already launched Andy, a custom chatbot that assists in automated appointment scheduling.
10. Peerbits
Peerbits with over 6 years of experience, 250 satisfied clients, and 100 plus development staff, develops chatbot for Facebook, Skype, Slack and other social environments where cyclical communication can be automated. The company has worked with several clients all over the globe and served industries like retail, healthcare, banking, and workplace to incorporate chatbots in order to improve business processes.
11. Aivo
Aivo offers AI solutions with the objective of transmuting the way customers and companies interact. Aivo’s core product is AgentBot, an automated Omni Channel customer service platform that incorporates AI to interact with customers across channels. It assists companies to enhance the customer experience by learning from users. Aivo customer includes big brands like Master Card, LG, Sony, and Telefonica.
