Salesforce is essentially the worlds’ first cloud-based system which facilitates the company in developing a customer relationship management platform so that they can affordably connect and engage with their clients. One of the most important aspects of Salesforce is that not only does it helps in managing client relationships, but it also allows the user to effectively communicate and collaborate with business partners and workers for secure data storage in the cloud. The fact that many of the automation testing tools and characteristics in the Salesforce suite enable the user to customize the features to suit the needs of the company is what makes it indispensable. Hence, to ensure that customer relationship management and the customer-facing functions are working as per the requirements of the company, end to end automated testing is necessitated across the landscape of the entire application. An automation testing company ascertains that these critical business activities continue to work seamlessly even with frequent changes and updates; be it the management of leads and territories and maintenance of client information or the tracking of orders and potential opportunities. As large organizations today have complex business operations that span multiple applications, the automated testing process validates the functionality of the customized salesforce features and its smooth integration with other applications.
Why is Salesforce Testing Needed?
The salesforce software accommodates a wide range of customer relationship management and customer engagement activities. To maximize the utility of this software, salesforce is implemented and assimilated with other applications used by the company in many ways; it is important for the company to warrant that salesforce is in sync with applications and services like web services, security, social media, web portal, service cloud, data loader, outbound messaging, apex programming, etc. Despite the increasing need for a smooth integration of these applications, the services of an automation testing company in this regard is considered as an afterthought owing to budget and time constraints. The lack of effective salesforce not only has an adverse effect on regular business operations but also leads to customer dissatisfaction, sub-optimal performance, low-quality products, and a substantial increase in quality assurance costs.
Benefits of Adoption of Test Automation in Salesforce
Error-free test cases – performing tedious and repetitive tasks manually makes the application prone to human errors. With an automated testing approach, the risk of human error and defects in the application is largely reduced while the performance of applications that are in sync with salesforce is enhanced. Apart from improving the accuracy of the tests, automated testing also allows the testing team to focus on the analysis and exploratory testing.
Enhanced speed and increase in efficiency – the manual testing of salesforce functionality is more time consuming and costly than automated testing, and the regression testing of the application also requires more human effort. Consequently, with manual testing, the delivery cycle of the project is slowed and the overall quality of the testing process is downgraded.
Amplified test coverage – a data-driven automated testing process in salesforce is able to accommodate hundreds of test cases and implementation of test scenarios.
Automatic report generation – with the failure and success of every test, an automatic report is generated which facilitates conducting the tests unsupervised and saves time of the team.
