Chatbots are becoming an integral part of our personal and professional life. Going by the market trends, they are already impacting various industries from e-commerce to financial services and healthcare. AI and NLP powered bots are aimed at helping businesses automate a number of processes and enhance customer interaction.
One thing is indisputable – the future belongs to chatbots; however, it’s still unclear how much and in which direction will conversational AI continue to grow. Futurists like Ray Kurzweil claim that chatbots will become indistinguishable from humans by 2029.
The infographic by 16Best.net presents the precise and comprehensive role of chatbots in various industries and outlines key predictions about its domination and growth in the days to come.
In short, you’ll get to know the following:
- Acceptance of AI chatbots by customers worldwide
- How are chatbots being used by consumers?
- How do consumers see the relationship with chatbots?
- What percentage of people will turn to AI in the next 5 years?
- How will chatbots replace humans completely?
- Some voice-enabled bots in use at present.
- Case studies on how chatbots helped businesses to grow.
